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If the string is not received within the time limit, the reply string adult chat in pietersburg not sent. The chat program logs the execution state of the chat script as well as all text received from the modem and output strings sent cht the modem. The default is to log through syslog 3C with facility local2; the logging method is alterable using the —S and —s options.
This option prevents log messages from —v and error messages pags being sent to syslog. Log messages from —v and error messages are sent to stderr.
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For information on creating customized pre-chat forms pqges post-chat s, see the. Multiple lines are permitted in the file. In addition, by using these forms and s, you can customize the chat experience for your users. This is useful when dialing an ISDN terminal adapter that requires two s. You must have read access to use the file.
This information can help direct chat requests efficiently and can reduce the amount of time that agents need texas free chat line spend collecting information before beginning a chat session. For example, you can direct your customers to another Web after they complete a chat with an agent, and you can forward them to a survey about their chat experience. This option is mutually exclusive with the chat script parameters.
A failed script will cause the chat program to terminate with a non-zero error code.
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The chat program logs all text received from the modem and output strings sent to the modem to stderr. Extended Description. Service Cloud Pre-Chat Forms and Post-Chat s Pre-chat forms and post-chat s in Chat enable you to exchange information with customers who contact your company through chat.
By using post-chat s, you can share information with customers at the end of a chat session. These forms and s also offer a standardized way of sharing information with customers after their chat sessions are finished.
If specified, a 'subexpect' alternate reply string can be sent. Otherwise, if no alternate reply strings remain, the chat script fails. By using pre-chat forms, you can collect information vhat a customer, such as a name or a description of a problem, after the customer requests to chat with an agent. Use the space or horizontal tab characters to separate the strings.
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Required Editions Available in: Salesforce Classic Available in: Performance Editions and in Developer Edition orgs that were created after June 14, Available in: Unlimited Edition and Enterprise Edition with Service Cloud Pre-chat forms and post-chat s offer a standardized way of collecting information from customers who contact your company through chat.
By default, error messages are set to syslog. You turn echo on or off at specific points in the chat script using the ECHO keyword. When echoing is pagse, all output from the modem is echoed to stderr.